30-Day Replacement: Satisfaction Guaranteed (Online Purchases Only)

At Diamonds International, your satisfaction is our top priority. If you’re not 100% satisfied with your online purchase, you can replace it within 30 days of receipt in its original, unworn condition.
Additional Details:

• Online Purchases Only: This replacement policy applies exclusively to purchases made through our website. In-store purchases are not eligible.

• Domestic Orders Only: The free replacement policy applies exclusively to domestic orders.
• Exclusions: Special orders cannot be replaced.
• Packaging and Insurance: Ensure items are packed and insured properly. We cannot accept packages shipped beyond the 30-day period or those inadequately packaged or uninsured.
• Condition: Returned items must be undamaged and in “new and unused condition.” Items showing visible signs of wear or alterations by any jeweler other than Diamonds International cannot be accepted.
• Loose Diamonds: Include the original laboratory grading report for replacements.
• Eternity Bands and Tension Rings: These cannot be resized. Ensure correct sizing at the time of purchase. Use our ring sizer or contact Customer Service for assistance.
Unveil the Beauty:
Discover exquisite luxury jewelry exclusively crafted for you.
Captivating Mastery:
Embrace the artistry of the world’s finest jewelry designers.
Uncompromising Quality:
Every item undergoes rigorous inspection and authentication by our team of experts, guaranteeing 100% quality.
Secure Your Dreams:
Your funds are secure until your dream jewelry is safely in your hands.
Sparkling Jewelry Await:
Embrace the enchantment of breathtaking jewelry that promises to ignite your inner sparkle. Don’t miss the chance to shine!
These changes clearly state that the replacement policy applies only to online purchases, ensuring customers understand the scope of the policy.